Patient Care Team

The ability to provide experienced, compassionate Patient Care Coordinators (PCCs) is essential to the success of any Bleeding Disorders Program.

• NO Phone Trees! Clinicians, patients and families have direct access to a dedicated PCC
• Flexible communication options – Secure email and text are used to best meet patients and families where they are.
• Language-accessible support – bilingual PCCs and full interpreter services to ensure every family feels they are understood and supported.
• We coordinate manufacturer free trial programs to prevent therapy delays
• PCCs provide step-by-step copay assistance enrollment for patients and families

Red Chip’s Patient Care Coordinator (PCC) team is specially trained in supporting individuals and families affected by bleeding disorders. Each family is paired with a consistent point of contact who coordinates refills and deliveries, monitors ongoing therapy needs, and ensures timely access to medications and supplies so nothing is left to chance.

Our PCCs bring experience, consistency, and attentiveness to every interaction, understanding the clinical, emotional, and logistical complexities of rare disorders. In close partnership with your Center, we help ensure families feel supported, informed, and confident that their care is being managed with intention and reliability.